Remote Help Desk Service


* For residential customers only. For business services click MANAGED on home page


Our experienced technicians will log into your computer and fix the problems. It's the fast, easy (and even more affordable) way to resolve nagging computer problems!

  •   Remove viruses and spyware
  •   Install software
  •   Resolve driver issues
  •   Setup data backup services
  •   Cleanup or repair hard drive problems
  •   Tune up your computer
  •   Troubleshoot hardware and software problems


We can provide these services as long as you have:

  •   Broadband Internet service (cable or DSL)
  •   A computer that starts up and can access the Internet


Call us at 760-889-6268 now to see if you qualify for remote support. One of our techs can be working on your problem in about 30 minutes.

There are some problems that require an on-site visit by our technicians to repair. For example:

  •   Internet problems
  •   Hardware failure
  •   Computer that won't start
  •   Data recovery


Quick Solutions



Got a problem bugging your computer? For a flat fee our expert technicians will log into your computer and fix it.

  •   Spyware and virus removal
  •   Installation of a single program or device
  •   Frequent error messages
  •   Pesky pop-ups
  •   Application or system crashes
  •   Automatic rebooting
  •   Wireless network configuration for up to two computers, or a computer and a wireless printer.
  •   Diagnosing operating system issues




One of our certified technicians will log into your computer, perform tune up procedures to speed up your computer and protect against hacking. Your computer will operate at peak performance. Services include:

  •   Scan hard drive to identify and remove spyware and viruses
  •   Update anti-spyware and anti-virus definitions and software
  •   Eliminate junk files and unnecessary start-up processes
  •   Configure Windows updates
  •   Optimize the registry, memory and networking to speed up the computer
  •   Defragment the hard drive(s)


      • Monthly Plans



      •   Two online sessions per month with a Tech Force technician, who will perform enhancement and optimization procedures
      •   Complete PC tune up on your first appointment (a $89.99 value!)
      •   Services provided for one conputer and one printer
      •   Any additional remote sessions needed will be billed at a reduced rate of $75 per remote service call.




      The Gold Plan is our top-of-the-line subscription that includes both remote and on-site services.

      The Gold Plan includes the complete support solution you need to solve all your PC problems. The components of this plan are:

      •   All the services of the Basic Plan
      •   Wireless Network Setup
      •   Network Security Setup
      •   Services provided for up to 3 conputers and a printer
      •   5 hours per year of on-site services


      If an on-site visit is necessary to solve a problem, we will call to schedule the visit at a time that is convenient for you.


      This offer is for services only. Parts are not included, and must be paid for separately. Any additional hours onsite needed beyond the allotted 5 hours will be billed at a reduced rate of $75 per hour. All additional remote sessions needed will be billed at a reduced rate of $75 per remote service call.