​​Privacy Policy​

At TechForce IT ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. As a Managed IT and Cybersecurity provider, we understand the critical importance of data protection. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.techforceit.com, and engage with our services.

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1. Information We Collect

We may collect personal and non-personal information from you when you interact with our website. This includes:

• Personal Information: Information that can identify you individually, such as your name, email address, phone number, and company name. This is typically collected when you fill out a contact form, request an IT assessment, or subscribe to a newsletter.

• Non-Personal/Technical Information: Information automatically collected by our web servers and analytics tools. This includes your IP address, browser type, operating system, device information, and browsing behavior on our site.

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2. How We Use Your Information

We collect and use your information for the following business purposes:

• To respond to your inquiries and provide IT support quotes or assessments.

• To deliver, maintain, and improve our IT consulting and managed services.

• To communicate with you regarding service updates, security alerts, and administrative notices.

• To analyze website traffic and user behavior to optimize our digital presence.

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3. Cookies and Tracking Technologies

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Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to remember your preferences, understand how you navigate our site, and improve site functionality. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some portions of our website may not function properly without them.

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4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Third-Party Service Providers: We utilize trusted third-party platforms, such as Wix, to operate our website and manage our digital infrastructure. These processors handle data on our behalf under strict confidentiality agreements and do not have the right to use your information beyond what is necessary to assist us.

• Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency), in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

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5. Data Security

As a cybersecurity-focused organization, we take data protection seriously. We implement industry-standard physical, technical, and administrative security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

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6. Your Rights Regarding Your Data

Under Canadian privacy laws, you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request the deletion of your personal information from our active systems.

To exercise any of these rights, please contact us using the information provided below.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page.

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8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

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TechForce IT

Hamilton, Ontario, Canada

Email: info@techforceit.com